Privacy Policy

This policy covers Xinfeng AI, the main portal, and its linked AI Canvas, NewAPI and Sub2API services.

Information we collect and why

We collect account and contact details including email addresses, authentication and security information, prompts, uploaded files including images and videos, generated content, API requests, usage and billing records, and technical logs such as IP address, browser and device details. We use this information to operate the services, route requests, deliver results, calculate usage, process payments, provide support, improve our services, prevent abuse and comply with law. Essential cookies or local storage may maintain sessions and preferences.

Third-party processing and payments

AI model and API providers process prompts and files needed to fulfill your requests. Hosting, storage, security and payment providers may process relevant data on our behalf or under their own policies, including in other countries. Do not submit sensitive information you are not authorized to share. Payment processors handle card details; we do not store full payment card numbers or card security codes. We may retain transaction identifiers, payment status and billing records. We do not sell your personal data.

Security and retention

We use reasonable technical and organizational safeguards, including access controls and secure transmission where supported. No system is completely secure. We retain data only as needed for service delivery, security, dispute resolution and legal obligations; retention varies by service and data type. Media availability may be time-limited and is not a backup guarantee. Backups and legally required records may remain after account deletion.

Your choices and rights

Contact 1814339389@qq.com to request access, correction or deletion of your personal data. We may verify your identity and apply legal retention requirements. You may have additional rights under applicable privacy law.